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If you have questions about your background check or need information about screening services we are here for you.

If you are a new potential client interested in our services, please schedule a demonstration here. If you are an applicant and are seeking further information on your completed report, please complete the form in its entirety. You may request a free copy of your consumer report from Accurate Investigation Services (CRA). If you are an applicant, candidate, employee or contractor, we are here to support you throughout the entire screening process:

  • Online Request here¬†or
  • Phone by calling Accurate Investigation Services at (541) 639-4093 or
  • Mail your dispute letter to: Accurate Investigation Services Dispute Department 740 NE 3rd St. Suite 3 Bend, OR, 97701

Please include the following information with your dispute request:

  • Full name
  • Accurate Investigation Services profile ID number
  • Social Security Number (do not provide if sending via email)
  • Phone number
  • Email
  • Copy of driver license or photo ID
  • Describe the information and the nature of your dispute
  • Any documentation to support your dispute

*Please note that Accurate Investigation Services only prepares consumer reports at the request of our customers who obtained written authorization.

(541) 639-4093
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